Sterling Customer Relationship Management
Product Overview
Sterling Automotive Customer Relationship Manager (Sterling Automotive CRM) is an advance Window-based, Customer Relationship Management solution designed exclusively to help you save time and stay organized in managing your information for your Workshop. It is a cost effective and complete solution which aims to improve productivity and increase efficiency of your Workshop so that you can build a better relationship with your customers.
Decision Support
- • Decision Support Criteria on Vehicle No, Model, Race, Invoice No, Birthday, Next Service Due, Road Tax Due, Insurance Due, License Due, Telco and etc.
- • SMS Template
- • Vehicle Repair History
- • Credit Balance
- • Vehicle Details
- • SMS Management
Send SMS
- • Send SMS manually
Workshop Loading
- • Workshop Capacity Planning for Service Bay vs Working Hour, Mechanic vs Working Hour
- • Vacant, Appointment, WIP, Completed, Cancel Status
- • Graphical and table interface
- • Schedule by Day or Week
SMS Accounting
- • Accounting for SMS Sent
- • By Telco, Vehicle, Telephone No., Date Range and etc
Security Management
- • Create different user accounts for different users – Manager, clerk etc
- • Assigned user rights based on their roles
Network
Sterling Automotive CRM can be installed on networked environment. It was designed for single and multi-user environment.
System Requirements
Operating system:
- • From Windows XP onwards
Recommended Memory:
- • 1 GB is recommended
Disk Space:
- • Program and data files will occupy approximately 1 GB
Resolution:
- • Minimum display resolution setting: 1024 x 768
