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Sterling Customer Relationship Management

Sterling Automotive Customer Relationship Manager (Sterling Automotive CRM) is an advance Window-based, Customer Relationship Management solution designed exclusively to help you save time and stay organized in managing your information for your Workshop. It is a cost effective and complete solution which aims to improve productivity and increase efficiency of your Workshop so that you can build a better relationship with your customers.

Product Overview

Decision Support
* Decision Support Criteria on Vehicle No, Model, Race, Invoice No, Birthday, Next Service Due, Road Tax Due, Insurance Due, License Due, Telco and etc.
* SMS Template
* Vehicle Repair History
* Credit Balance
* Vehicle Details
* SMS Management

Send SMS
* Send SMS manually

Workshop Loading
* Workshop Capacity Planning for Service Bay vs Working Hour, Mechanic vs Working Hour
* Vacant, Appointment, WIP, Completed, Cancel Status
* Graphical and table interface
* Schedule by Day or Week

SMS Accounting
* Accounting for SMS Sent
* By Telco, Vehicle, Telephone No., Date Range and etc

Security Management
* Create different user accounts for different users - Manager, clerk etc
* Assigned user rights based on their roles

Network
* Sterling Automotive CRM can be installed on networked environment. It was designed for single and multi-user environment.

System Requirements

The followings are the hardware and software requirements to run the Sterling Automotive:

Operating system:
* From Windows XP onwards

Recommended Memory:
* 1 GB is recommended

Disk Space:
* Program and data files will occupy approximately 1 GB

Resolution:
* Minimum display resolution setting: 1024 x 768